A traditional phone line security system alarm monitoring service uses a phone line or landline connection to communicate with the GeoArm central station in the event of a breach or other security event. When the alarm is triggered, the security system communicates the signal to the GeoArm monitoring center via the phone line. A GeoArm live operator then takes appropriate action, such as contacting the homeowner to verify if the alarm is a false alarm and then proceeds to dispatch the authorities. This type of monitoring is considered reliable since the communication path is physical and does not rely on a wireless signal. However, it can be vulnerable to disruption if the phone line is cut or if there is a power outage.
A digital VoIP security system uses Voice Over IP (VoIP) technology as the communication path between the security panel and the GeoArm central monitoring station. In this system, the security panel is connected to the internet via a VoIP phone line, allowing it to send signals and alerts to the end user and the GeoArm central station in the event of a breach or other security event. VoIP technology enables voice calls to be transmitted over the internet, rather than using traditional copper telephone lines.