Flexible Technical Support Options:
Remote Tech Support
Powered by GeoArm's Technician.
Remote technical support for security systems and alarm monitoring services involves providing technical assistance and troubleshooting for security and alarm systems through remote means such as email, phone support or remote access tools. This can include remotely diagnosing and resolving technical issues with the system, configuring settings, upgrading software or hardware components, and providing training to users. The goal of GeoArm remote technical support is to ensure that the security system is functioning properly and effectively in order to provide reliable protection and peace of mind to the user. To lessen the cost incurred by an onsite technician, we have catered our remote services with the do-it-yourself customer in mind. Our monitoring customers can now book their appointment online, with our in-house experts and if applicable pay our prevailing tech support rates.
Book the Following Appointment Types:
Onsite Tech Support
Find an Electrician or Installer.
Onsite technical support for security systems and alarm monitoring services involves providing technical assistance and troubleshooting for security and alarm systems in person, at the physical location where the system is installed. While most technical support can be performed by the do-it-yourselfer, our customers can also choose to contract a third party that will perform the work onsite. We recommend that our customers, who want "white glove" onsite service, shop for a reputable local installer, handyman, electrician or alarm technician and pay their prevailing rates accordingly. Additionally, you should also book the corresponding appointment time with a GeoArm remote technician who can further assist the chosen onsite technician.
- New GeoArm Alarm Monitoring Account Setup
- Alarm Communicator Failures or Swap-Outs
- Programming of Newly Purchased Parts
- System Troubleshooting, Maintenance and Other Fixes