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How Professional Alarm Monitoring Services Work? - GeoArm Security®

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▼ How Central Station Alarm Monitoring Works? ▼



Step 1: Arm the Security System

Too many people forget to arm their security system every time they leave the house. As a security system user, your only responsibility is to set the alarm. GeoArm offers a wide range of wireless keypads and keyfobs which make this step as easy as possible.





Step 2: Alarm Initiating Event Occurs

One of your security devices is triggered by an alarm initiating event. Next, the device that was activated sends a signal back to your security system control panel which then sounds a local siren. With our professional alarm monitoring services, the activated control panel goes into alarm protocol and will call the GeoArm central station via; traditional phone line, voip, wifi, broadband internet, cellular, or dual-path communication network(s).





Step 3: Alarm Signal is Received

Upon receiving your alarm signal, our operators are trained to follow dispatch protocol and respond to your specific situation. If a medical, fire, or panic signal is received, the operator immediately calls the proper emergency response. If a burglary signal is received, the operator responds based on the submitted call verification phone numbers.





Step 4: Call Verification Begins

In order to reduce the chance of false alarms, our central station operators will call up to two different phone numbers in an attempt to verify that a real alarm has occurred. If there is no answer at either number, or if a wrong false alarm password is given, the operator will then dispatch the police. This call verification process effectively eliminates over 75% of all false alarm dispatches and is now required by most states and local municipalities.
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