All GEOARM security products carry a 30-days store credit guarantee, excluding processing fees associated with the transaction, programming charges and/or shipping and handling expenses. In the event purchaser refuses the GEOARM store credit, a 20% restocking fee will be applied to the order once it is received at our headquarters. Alarm batteries
, power supplies/transformers
, mounting materials
sales are final and not eligible for return.
After receiving an RMA number by a GEOARM representative and after us receiving the returned/defective security product at the above address, GEOARM will then issue a store credit or send out the replacement security products. We strongly recommend that you purchase shippers insurance to safeguard your return shipment.
GEOARM can issue a store credit to be used against future purchases or apply the amount as a credit towards your monthly monitoring bill. In the event the wrong item was sent to you, you will be credited all freight charges relevant to the wrongly shipped item. Make sure to include postal receipt in your return package.